Mailing Address:
| Customer Service Department |
Toll Free: 800-927-4669 |
| Argon Medical Devices, Inc. |
Local: 903-675-9321 |
| 1445 Flat Creek Road |
Fax: 903-677-9396 |
| Athens, TX 75751 |
|
Direct orders to customer service department, weekdays (excluding holidays) between 8:00 am and 5:00 pm (CST)
Standing Purchase Orders:
Argon encourages standing purchase orders. Standing purchase orders are agreements to purchase specific quantities of product for delivery on a predetermined schedule. To establish a standing purchase order, contact customer service or contact local Argon Sales Representative. Custom Products:
Products not listed in this catalog may be manufactured to your specifications. Contact local Argon Sales Representative for further information.
Caution:
Federal (USA) law restricts these devices to sales by or on the order of a physician. Terms and Conditions of Sale:
By ordering products from Argon Medical, customer agrees that the purchase will be governed by the terms and conditions of sale below. Prices:
Prices subject to change without notice.
Payment/Delivery Terms:
Terms: Net 30 days.
Delivery: Normal ground delivery: 5-7 business days. All orders are F.O.B. shipping point. Disclaimer of Warranty & Limitation of Remedy:
Argon products are warranted to be free from defects in materials and workmanship for 12 months from date of manufacture. Argon’s only liability will be for repair replacement of defective products. THERE IS NO OTHER EXPRESS OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ARGON PRODUCTS, INCLUDING THE PRODUCTS DESCRIBED IN THIS PUBLICATION. Under no circumstances shall Argon be liable for any direct, incidental or consequential damages other than as expressly provided by specific laws. No person has the authority to bind to any representation or warranty except as specifically set forth herein. Product Return Policy Authorization:
Before an Argon product is returned for credit consideration, approval for the return must be obtained. Authorization of a return can be requested by contacting Argon Customer Service. Upon the approval of the return, customer service will provide an authorization number. Return of Products:
Once an authorization number is assigned, products should be returned PREPAID in proper protective packaging to: Returns Goods, QA/RA The following information must be provided with returned products before credit can be considered:
- The Argon Authorization number
- The date the returned merchandise was shipped by Argon
- Customer purchase order number
- The quantity shipped
- The Argon invoice number
- The catalog number
- Lot or serial number of each item being returned
- Please only return full box quantities
Credit Policy for Unused Products:
Full Credit for merchandise shipped in error by Argon. Merchandise returned at the request of Argon Full Credit less service charge of 20% of the billed price (Merchandise returned in re-saleable condition within 90 days after shipping date) Merchandise that will not be considered for credit includes:
- Merchandise returned without proper authorization documentation
- Merchandise not in the original sealed package or other Argon standard packaging
- Merchandise in un-saleable condition, as determined by Argon on receipt
- Custom Products can not be returned
- Merchandise held by the customer for more than 90 days
Intended Product Usage/Storage Usage:
All products in this catalog are supplied sterile and intended for single use (Except Reusable Transducer Cables). Do not use any product if its sterile package is damaged. Prior to use, refer to Instructions For Use in each Box.
Storage:
Store products in a cool, dark, dry place. Use sterile products prior to the USE BEFORE date. Do not expose to organic solvents